Is managing people giving you a headache?

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Is your WhatsApp group running the rota? Shift swaps can be really useful in retail, especially when teams need a bit of flexibility. The problem starts when nobody is completely sure who is actually meant to be working. Informal swaps between employees can quickly create gaps in cover, fairness issues and confusion over who is responsible for the shift. They can also cause problems if the change affects working hours, required skills or lone working arrangements. A clear process makes things much easier. Managers should approve swaps before they happen and the official rota should remain the single source of truth. Top tip: Flexibility is useful. An uncontrolled rota is not. If shift arrangements are becoming difficult to manage, The HR Practice can help you put a simple and workable process in place. https://lnkd.in/edmhT_f5 #RetailBusiness #PeopleManagement #HRSupport

HR has always needed to be commercially focused. - Fiona comments on the recent Times article. "I recently read an interesting interview with Neil Carberry, the new Chief Executive of the CIPD, about the direction of the HR profession and the need for HR to have a stronger commercial focus. That really resonated with me, because this is how I have always approached HR. For me, good HR is not separate from the commercial side of a business. It should support the people within the organisation while also helping the business perform, grow and make sound decisions. Wellbeing matters. Fair treatment matters. Creating a positive working environment matters. None of that needs to come at the expense of performance, productivity or accountability. Managers still need to set expectations, address underperformance, have difficult conversations and make decisions that are right for the wider business. That is where HR should add real value. It should help businesses balance the needs of their people with the needs of the organisation, rather than treating the two as separate conversations. I am pleased to see this commercial focus being talked about more openly within the profession, because for me, it has always been part of what good HR looks like." Read the article that prompted the discussion: https://lnkd.in/dqdYXtQ4 Find out more about how The HR Practice supports businesses and managers: https://lnkd.in/edmhT_f5 #PeopleManagement #HRLeadership #BusinessPerformance